Returns & Exchanges – Double Five

At Double Five, every pair is crafted with precision, comfort, and conscious design. We stand by our products—and we want you to experience them worry-free.

7-Day Free Trial

Enjoy a 7-day trial period from the date of delivery. Try your pair, feel the comfort, and if it’s not the perfect fit, we’ve got you covered.

Easy Returns & Exchanges

We take care of shipping and exchanges so you can shop with confidence—completely hassle-free.

To be eligible for a return or exchange, the product must be:

• Unused and in the same condition as received

• Packed in its original packaging

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When Returns Are Not Applicable

We won’t be able to process returns in the following cases:

• Request raised after 7 days of delivery

• Product shows signs of wear, damage, or is not in original packaging

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Sale Orders

Products purchased during sale or promotional periods are not eligible for returns.
However:

• Size exchanges are allowed (subject to availability)

• Defective or damaged products will be replaced

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EMI Orders

• Returns are not applicable on EMI purchases

• One-time exchange is allowed (subject to size availability)

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Cash on Delivery (COD) Charges

COD handling charges (₹75–₹100) are non-refundable in case of returns.

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How to Request a Return/Exchange

• Submit your request within 7 days of delivery

• Use the “Schedule a Return/Exchange” option on our website

• Enter your order number and follow the steps

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Refund Process

• Once we receive and inspect the product, you’ll get a confirmation

• Refunds are processed within 7 business days

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For more details, please review our Terms & Conditions.